Chase Refunds $6,200 To Complaining Customer

Ernest Nitzberg says he immediately felt cheated when he received a statement from Chase in January that showed he owed $6,200 on a debit card — a card he said he’d signed up for but had not yet received. When Chase refused to refund his money, he sought publicity for his gripe by submitting a blog entry to HuffPost.

“Someone at Chase or a friend of someone at Chase — there’s no other way to explain it — had gotten hold of my never-received debit card and all my personal information including my PIN number and went on a spree, racking up $6200 in cash advances and credit card charges,” wrote Nitzberg, a 78-year-old resident of the Bronx. “Fourteen transactions were made on the same day that included three trips to an ATM to remove cash and 11 to such places as Juicy Couture, Shalom Dresses, Toys R Us [3x] and to be a bit more upscale, Macy’s and Saks Fifth Avenue.”

Nitzberg and Chase viewed each other with mutual suspicion.

Full Story: Chase Refunds $6,200 To Complaining Customer.

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